Do not share your accounts or download links. It doesn't matter which membership level you have, you will be permanently banned if you do so.
We are doing our best to get all your requests. It takes some time, we can't just get them tomorrow. Please be patient, we can't also promise the exact time when will we get your request.
If some downloads are not working, please report the link and we will fix it. No need to worry.
Be fair, you purchased a digital download. We will refund you if you truly made a mistake or if you are not satisfied with our services. But, again, be fair.